At Plancher Sélect, we respect your privacy and are committed to protecting the personal information you provide to us, whether through our website or during your in-store visits. This privacy policy aims to inform you about the collection, use, and protection of your data, in accordance with the Act respecting the protection of personal information in the private sector of Quebec.

Information collection via our website

On our website, which serves as a showcase and information resource, we collect only the information you voluntarily provide to us, for example:

• When sending a contact or information request form,
• When subscribing to our newsletter,
• Through cookies and similar technologies to analyze website navigation.

The data collected may include your name, email address, phone number, as well as technical information related to your browsing (IP address, browser type, pages visited, etc.). This information allows us to respond to your requests and improve your experience on our site.

Information collection in-store

If you choose to provide your personal information during your in-store visit (for a purchase, loyalty program registration, information requests, or other), this information is collected and processed separately by our internal systems.

Note: The management of data collected in-store is governed by our internal procedures and, if necessary, by a supplementary privacy policy, details of which we will provide upon request.

Use of information

The information collected via our site and, where applicable, in-store, is used to:

• Respond to your information requests or registrations,
• Keep you informed of our news and offers (only with your consent for marketing communications),
• Improve our services and the content of our website,
• Ensure the security and quality of our communications.

Disclosure of Information

We are committed to not selling, renting, or exchanging your personal information with third parties. Your data may be shared only in the following cases:

• To comply with legal or regulatory obligations,
• With third-party service providers (e.g., for website hosting or sending communications) who are required to respect the confidentiality of your information,
• To facilitate the processing of your requests (delivery), ensuring that these partners apply adequate protection measures.

Data security

We implement technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction. Although we do our best, no transmission over the Internet can be guaranteed 100% secure.

Cookies and similar technologies

Our site uses cookies to enhance your experience, personalize content, and analyze traffic. You can disable cookies through your browser settings, but this may affect certain site functionalities.

Your rights

In accordance with applicable laws, you have rights regarding your personal data, including:

• The right to access, correct, or delete your data.
• The right to withdraw your consent at any time for the use of your data for marketing purposes.

To exercise these rights, please contact us at info@plancherselect.com.

Changes to the privacy policy

We reserve the right to modify this policy at any time. Any changes will be published on this page and, where appropriate, we will notify you by email or through a notification on our site.

Contact

For any questions regarding our privacy policy, please contact us at:

• [Nom du responsable / Service]
• [Adresse e-mail]
• [Numéro de téléphone]